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Why am I not receiving the interview waiver questions/drop-box option and confirmation? Should I redo and repay the fees?

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Hi all,

I am a full time employee with same company since 6+ years and this is my 3rd H1 stamping (extension) with the same employer (never had any issues with dropbox). I should be eligible for the dropbox but the system didn't prompt me with dropbox eligibility questions. Instead the system is asking me to schedule an OFC appointment! Been trying since a month. And no dates in Mumbai until Feb 2021. And the earliest for other cities is September, October 2020. So I had to book two appointments - 1. In Chennai on Sep 30th and 2. Oct 6 Mumbai. I live in Mumbai.

Questions-

1) Why am I not receiving the interview waiver questions/drop-box option and confirmation? Should I redo and repay the fees?

2) Why are there no available dates until October? Do you think all of this will refresh once the consulates open?

Please advise. Thanks!

Why-am-I-not-receiving-the-interview-waiver-questions-drop-box-option-and-confirmation.jpg

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