Terms and Conditions

Welcome to immisupport.com. By accessing or using our services, you agree to be bound by these Terms and Conditions. Please read them carefully.

Our Services

Immisupport provides a range of specialized virtual support services for immigration law firms and professionals, including:

• Immigration Virtual Paralegals: Remote paralegal support for immigration attorneys, including document preparation, legal research, and case management.

• Intake & Virtual Receptionists: 24/7 client intake and receptionist services to manage calls, schedule appointments, and handle inquiries.

• Domestic Mailing Support: Handling of physical mailings within the country, including document dispatch and receipt management.

• Digital Marketing Specialists: Provision of digital marketing services, including SEO, social media management, and online advertising.

• Video Content Creation: Production of video content tailored to client needs, such as promotional videos, tutorials, and testimonials.

• AI Voice & Chat Bots: Development and integration of AI-powered voice and chat bots for client websites and applications.

Client Responsibilities

Clients engaging our services agree to:

• Provide accurate and complete information necessary for service delivery.

• Ensure timely communication and feedback to facilitate project progress.

• Maintain compliance with all applicable laws and regulations related to their operations.

Confidentiality

We are committed to maintaining the confidentiality of client information. All data shared with us will be handled in accordance with our Privacy Policy and applicable data protection laws.

Payment Terms

• Fees: Service fees will be outlined in individual agreements or invoices provided to the client.

• Payment Schedule: Payments are due as specified in the invoice terms. Late payments may incur additional charges.

• Refunds: Refund policies will be detailed in individual service agreements.

Intellectual Property

• All materials created by us during the provision of services, including but not limited to documents, videos, and software, remain our intellectual property until full payment is received.

• Upon full payment, clients are granted a non-exclusive, non-transferable license to use the deliverables for their intended purpose.

Limitation of Liability

We shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services. Our total liability shall not exceed the amount paid by the client for the specific service in question.

Termination

Either party may terminate the service agreement with written notice. Upon termination, clients are responsible for payment of all services rendered up to the termination date.

Amendments

We reserve the right to amend these Terms and Conditions at any time. Clients will be notified of significant changes, and continued use of our services constitutes acceptance of the revised terms.

Governing Law

These Terms and Conditions are governed by the laws of [Insert Jurisdiction], without regard to its conflict of law principles.