Privacy Policy – SMS and B2B Client Data Usage
At Staffingly, Inc., doing business as ImmiSupport.com (accessible from https://immisupport.com), we are committed to protecting the privacy of law firms, employers, and other business entities that engage with our services. This Privacy Policy outlines how we collect, use, and protect your information—especially when communicating via SMS or offering business process support like virtual immigration paralegals, remote receptionists, and documentation services.
Consent
By using our website or submitting your contact information (via web form, chatbot, email, or phone), you consent to the terms outlined in this Privacy Policy—including receiving SMS messages related to your inquiry, updates, or services.
Information we collect
We may collect and store the following personal and business data:
- Name, job title, and company name
- Email address, phone number, and preferred contact channel
- SMS communication preferences and history
- Inquiry content and uploaded documents
- Service interest (e.g., immigration process outsourcing, virtual paralegal support, AI receptionist, etc.)
- Website usage data (via cookies and analytics tools)
How do we use your information?
We collect and use your data for the following purposes:
- SMS and Voice Communication: We may send SMS messages, AI-based voice calls, or emails to respond to service inquiries, schedule consultations, send updates, and confirm service engagements.
- Service Delivery: Whether you’re engaging with a virtual immigration legal assistant or our immigration documentation expert, we use your contact and business information to deliver support efficiently.
- Lead Qualification & CRM: Information is logged into our internal CRM (like HubSpot) for follow-up, appointment scheduling, and relationship management.
- Fraud Prevention & Security: We monitor access patterns and behavior to prevent unauthorized access or spam.
- Website Optimization: We use web data (cookies, IP addresses, session activity) to improve user experience and optimize service discovery.
Communication via SMS
When you contact us or fill out a form on our website, you may receive follow-up via SMS for:
- Confirming consultation or intake appointment times
- Sending secure payment links or document reminders
- Notifying you of updates related to your inquiry (e.g., outsourcing timelines or case handoffs)
- Answering questions you submitted via chatbot, phone, or intake form
You can opt out of SMS at any time by replying “STOP.”
Third-Party Services
We may share data with secure partners to facilitate services, such as:
- CRM platforms (e.g., HubSpot)
- SMS platforms (e.g., Twilio, Grasshopper)
- Virtual assistant scheduling systems
- Secure payment processors
We do not sell your data to third parties.
Cookies and Analytics
Our website uses cookies and web beacons for analytics and performance tracking. These help us understand which pages are most useful, where users are coming from, and how to tailor our services to law firms and corporate clients in need of immigration legal support.
Data Rights & Compliance
We follow applicable data privacy laws, including the CCPA and GDPR. You may request to:
- Access or correct your personal data
- Delete your stored data
- Opt out of SMS communications
- Request a copy of your contact history
For all privacy-related inquiries, contact: info@immisupport.com
Children’s Data
ImmiSupport.com is a B2B service provider and does not target or collect information from children. If a child’s data is submitted in error, we will delete it promptly upon discovery.
Changes to This Policy
We may update this Privacy Policy periodically to reflect technology, regulation, or business model updates (e.g., changes in how we use SMS or AI tools for intake). Please review this page occasionally.
If you are looking for Outsourcing services for your Immigration practice, please email info@immisupport.com 📧 or call (888) 884-2161 📞.
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