FAQs

Immigration Para-Legals assist attorneys by managing case preparation, legal research, document drafting, and client communication. They help with visa petitions, affidavits, waiver applications, and responses to Requests for Evidence (RFEs). They also review case files for accuracy, ensuring that all supporting documents meet USCIS requirements.

Yes, they specialize in handling employment-based (H-1B, PERM, L-1) and family-based (I-130, I-485, N-400) applications. They are experienced in preparing responses for RFEs, NOIDs (Notices of Intent to Deny), and other critical USCIS notices to strengthen applications.

Absolutely. Our Immigration Para-Legals at https://immisupport.com are well-versed in labor certifications, prevailing wage determinations, and filing Form ETA-9089 for PERM applications. They also assist in drafting employer support letters and assembling necessary documentation for employment-based visas.

Yes, they help attorneys by gathering necessary client information, requesting missing documents, answering basic case-related questions, and ensuring clients remain informed throughout the immigration process.

Yes, they assist with filings for immigration courts, EOIR motions, asylum applications, and appeals before the Board of Immigration Appeals (BIA). They ensure timely and proper filing of all legal documents to support litigation strategies.

Virtual Receptionists handle inbound and outbound calls, manage appointment scheduling, and ensure that no client inquiry goes unanswered. They also filter spam calls and only forward important messages to attorneys.

Yes, our receptionists are fluent in multiple languages, including Spanish, French, and other common immigrant languages, allowing your firm to communicate effectively with diverse clients.

They follow firm-specific escalation protocols for urgent client inquiries, ensuring that time-sensitive matters are promptly relayed to attorneys via email, SMS, or direct calls.

Yes, they guide potential clients through the initial consultation process, collecting preliminary information, verifying documents, and setting up appointments with attorneys.

Yes, at https://immisupport.com, we offer 24/7 receptionist services, ensuring that immigration firms never miss an important client call, even outside business hours.

They identify potential clients by conducting market research, running targeted social media campaigns, and following up with inquiries. They also handle lead generation strategies to convert prospects into paying clients.

Yes, they engage with potential clients via LinkedIn, Facebook, and Google My Business, sharing informative posts and answering inquiries to boost firm visibility.

Absolutely. They develop and manage referral networks, partnering with community organizations and former clients to generate leads.

Yes, they monitor all inquiries and provide data-driven insights on client engagement, helping firms refine their marketing strategies.

They offer SEO optimization, content creation, blog writing, pay-per-click (PPC) advertising, email marketing, and social media management tailored to immigration attorneys.

They research immigration law-related keywords, improve website structure, create legal blog content, and ensure compliance with Google’s best practices.

Yes, they optimize and maintain Google My Business profiles, Avvo listings, and other legal directories, improving local search visibility.

Yes, they create short-form videos explaining immigration processes, success stories, and law firm services, then distribute them across YouTube, TikTok, and Instagram.

They provide automated responses to frequently asked questions, schedule consultations, handle lead qualification, and track case status updates—allowing attorneys to focus on legal work.

Yes, they can be embedded on websites and integrated with CRMs like Clio or LawPay, enabling automated follow-ups.

Yes, they are programmed with strict data security protocols to ensure compliance with client confidentiality regulations and prevent unauthorized access.

They provide instant, accurate answers to general immigration queries, reducing wait times and improving client experience.

They assist with printing, packaging, and mailing of USCIS applications, client notifications, and case updates to ensure timely delivery.

Yes, they provide USPS and FedEx tracking for all important legal correspondences, reducing the risk of lost paperwork.

Yes, they can send mass mailings for law firms, ensuring every client receives critical updates regarding case progress.

Yes, they specialize in designing custom, professional websites for immigration attorneys, ensuring fast loading speeds, mobile responsiveness, and legal compliance.

Yes, they manage website security, update content, and optimize performance to keep law firms’ websites running smoothly.

Absolutely. Our assistants implement automated scheduling systems like Calendly or Clio Grow to streamline appointment bookings.

Paralegals start by reviewing assigned tasks, checking client emails, and updating attorneys about the day’s priorities. They coordinate closely with the legal team, drafting petitions, forms, and responses to RFEs and NOIDs.

Upon receiving an RFE or NOID, Paralegals notify attorneys, immediately analyze USCIS requests, coordinate with clients for documents, and promptly draft a comprehensive response.

They meticulously verify all client-provided documents against USCIS guidelines, flagging discrepancies, requesting corrections from clients, and maintaining accurate records to support the application.

Paralegals assemble immigration filings, verify accuracy, complete USCIS forms, prepare supporting documents, draft cover letters, and finalize packets for attorney approval and submission.

Virtual assistants regularly review incoming emails, calls, and web inquiries, respond promptly, schedule consultations, and document interactions in CRM for tracking and follow-up.

Assistants assess urgency, escalate high-priority issues immediately to attorneys, coordinate rapid consultations, and document interactions clearly for future reference.

Assistants use multilingual skills to handle inquiries, clearly explaining immigration processes, document requirements, and scheduling appointments in the clients’ native language.

Team meetings are scheduled regularly, calendar invites are sent well in advance, agendas are shared beforehand, and attendance is confirmed to ensure effective participation.

The organizer immediately proposes an alternative date/time, informs all team members, and ensures the new meeting time accommodates critical participants.

Detailed meeting notes are recorded, action items clearly defined, assigned to specific team members, and follow-up timelines established and communicated internally.

Urgent matters raised are assigned immediately with clear ownership, prioritized for immediate action, and followed up regularly until resolved.

Summary updates highlighting important decisions, tasks assigned, deadlines, and next steps are shared promptly after meetings via email or internal communication tools.

Complex cases trigger the creation of dedicated teams or task forces, clearly outlining roles, responsibilities, and regular status updates.

Upon receiving finalized immigration filings, assistants securely print, assemble, verify document accuracy, create shipment labels via FedEx, and dispatch documents promptly, providing tracking details to attorneys and clients.

Assistants receive final NOID/RFE responses, print and collate documents accurately, securely package them, and ship via FedEx or USPS Priority Mail, updating attorneys and clients with tracking details immediately.

Assistants pause printing immediately upon notification, await revised documents from the attorney, verify changes, reassemble the packet, and confirm with attorneys before dispatching promptly.

Assistants draft engagement letters based on attorney-provided details, email them via Adobe Sign or DocuSign, follow up for signatures, and coordinate secure payments through ACH or credit cards.

Assistants immediately follow up via calls and emails to confirm payment intent, offer ACH payment instructions, clarify any doubts, and escalate to attorneys if clients remain unresponsive.

Payment confirmations are verified directly through payment processors like Stripe or ACH transactions. Assistants document confirmation in CRM and update attorneys immediately to proceed with casework.

Assistants access attorneys’ calendars, confirm available slots, schedule consultations, notify both attorneys and clients, and send timely reminders to ensure smooth meetings.

Assistants swiftly communicate with clients to find alternative dates, update calendars, inform attorneys of changes, and confirm new meeting times to prevent confusion.

Meetings are organized based on team availability; invites are sent via email or Teams, and clear agendas are shared in advance. All participants confirm attendance to ensure productive discussions.

During meetings, urgent tasks are immediately documented, assigned to responsible individuals, prioritized, and set with deadlines. Progress updates are tracked consistently.

Detailed meeting minutes, including clear action items and timelines, are circulated to all team members involved via internal channels, ensuring accountability and clarity.

Assistants cross-verify all client details, consistently update CRM platforms like HubSpot, and append emails and call records accurately to maintain an organized client information system.

Assistants proactively reach out to the client, request missing details, update the CRM promptly, and ensure all future communication is recorded and tracked efficiently.

Invoices are generated clearly detailing services, sent securely through platforms like Stripe, and followed up by calls or emails to ensure payments are completed promptly.

Assistants clearly explain payment procedures, prefer ACH for efficiency, and guide clients step-by-step. In rare cases, alternate payment methods like cashier’s checks are accepted with explicit instructions.

Upon immigration updates or policy changes, assistants rapidly draft accurate content, optimize it for SEO, obtain attorney approval, and publish promptly across digital channels.

Assistants gather client feedback, draft comprehensive case studies highlighting successful outcomes, and promptly publish them on websites and social media platforms for maximum visibility.

Website inquiries are directly integrated into CRM tools, triggering immediate notifications to assistants, who promptly review, follow up, and document interactions, usually within a few business hours.

Assistants configure call routing, hunt groups, greeting messages, and ensure phone numbers route properly through platforms like Grasshopper, rigorously testing calls before deployment.