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H1B PIMS Database - H1B Visa Stamping issues at consulates with FAQs

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We have received several inquiries about PIMS Database updates while applying for an H1B Visa at US Consulates, please read relevant  information and Frequently Asked Questions below:

What is PIMS Database?

The Petition Information Management Service (PIMS) was created to provide consular officers with electronic access to petition information.  The Department of State developed the Petition Information Management Service (PIMS) to provide a method for consular officers to rapidly confirm that individuals requesting an H, L, O, P, Q, or R nonimmigrant visa were, in fact, the beneficiary of a corresponding petition approved by USCIS.  PIMS allows consular officers to access and confirm USCIS petition approval data and supporting documents online; thereby speeding up the issuance of non-immigrant visas while reducing costs and heightening security. 


All US Consulates are under the US Department of State (DOS)

What is that your H1B Employer must do to ensure that information is updated while filing an H1B/I-129 Petition?

H1B Employers/Attorneys must send a duplicate copy of the I-129 petition package to USCIS if you will be applying for a visa at a US Consulate or propose to apply for an H1B Visa if you would be filing an H1B Extension while in the United States. The duplicate copy should be marked in RED as "Duplicate Copy for KCC (Kentucky Consular Center) 

What is that USCIS will do when a duplicate copy is received from the petitioner?

USCIS service centers will send it to the Kentucky Consular Center (KCC) for uploading into PIMS; or send the petition package to the KCC, for scanning of documents, data entry; or scan approved petition package at a USCIS facility, so electronic copies are forwarded to the KCC for uploading into PIMS.

What happens if my H1B Employer/Attorney has not sent a duplicate copy?

If your H1B Employer/Attorney has not sent a duplicate copy, your H1B visa stamping process may be delayed as the US consulate can not access your information

My H1B Visa is on hold at a US Consulate and I received notification that US Consulate if verifying PIMS Database or my H1B information is not updated in PIMS database, what does this mean?

This means USCIS has not updated your information with the PIMS Database of Department of State. Unfortunately, there is no way for you to update the PIMS database by you or your H1B Employer or Petitioner directly. 

Is there a way we can update now?

Your H1B Employer may send a duplicate of the petition package along with the I-797 Approval Notice to the USCIS Service Center where the petition was originally filed requesting USCIS to send it to the Kentucky Consular Center for entry into the PIMS database.

This request must be boldly highlighted with a Color Cover page


My H1B visa re-validation is pending at a US Consulate using the drop-box method, and pending PIMS database verification. Can I withdraw and appear for a visa in-person?

No. You may not withdraw and request an in-person interview as drop-box process can NOT be reversed.

How long does it take for the US Consulate to verify the information with the PIMS Database or get updates?

It may take up-to 2-6 weeks, if your information is not available; ask your H1B employer to update immediately.

How do I contact DOS for information on PIMS?

You may contact the National Visa Center at Phone USA (for non-immigrant visa inquiries only):  (603) 334-0888. Customer Service Representatives can speak with you Monday through Friday from 7:00 a.m. to 12:00 midnight EST, excluding holidays. There is no email support available for this service.


Have you experienced PIMS issues or in a similar situation? Please add your comments and help our Readers!

# H1B-PIMS-Database, # H1B-PIMS-US-Consulate

You may download Official Information here




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